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Now that you know what User Onboarding is. “The best way to reduce the churn rate is to know what User Onboarding is and apply it to the business”. To conclude this article on what user onboarding is, here is an analogy to the idea created by Xerox called benchmarking. It basically consists of collecting the best indicators and practices on the market. The great thing is that software companies often have free versions of their systems that include the user onboarding process. Use it a lot, do tests, simulate hiring. And for some more special ones, it's even worth paying for a few months or the implementation, if applicable, just to learn the best practices.
There is a quote by Arthur Schopenhauer that says: “ The important thing is not to see what no one has ever seen, but to think what no one has ever thought about something that everyone sees ” . This phrase perfectly illustrates how to do any type of briefing with a client, whatever their field. The client will dbtodata.com almost never admit their real faults and weaknesses. And this is natural, when I'm talking about my own company I will also have this same difficulty. After all, the business owner is usually passionate about what he has built, defending his company with the same energy as defending a child. But this is dangerous and can lead to wrong management decisions. Don't accept the first answer.
Normally the first response is given automatically and does not fully reflect the reality of the business. A tip is a technique used in sales that consists of asking: – “explain this to me a little better”. This simple act of inducing the customer to talk a little more makes them reflect better on what they just said. He often changes his initial opinion after a few minutes of more in-depth conversation. And that's exactly where the best insights for starting a project live. It's in the 'hidden' answers that you can get information from the customer that they didn't even know they had. HAVE A QUESTION GUIDE. Without a script, it's very easy to get lost and end up forgetting some details. Include in your script even basic data such as the name of the company, basic description, date of foundation, who participated in this meeting with email and contact telephone numbers.
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发表于 2023-10-9 15:02:32